Shipping Policy

Last Updated: July 27, 2026

Thank you for shopping with GAJERA ENTERPRISE. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with us, you agree to the terms outlined below.

1. Order Processing

Orders are processed after successful payment confirmation.
Orders are typically processed within 1–3 business days.
Orders are not processed on Sundays or public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

2. Shipping Locations

We currently ship orders across India.

At this time, we do not offer international shipping unless specifically stated on our website.

3. Delivery Time

Estimated delivery times are:

Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Areas: 7–15 business days

Delivery times are estimates and may vary due to courier availability, weather conditions, public holidays, natural disasters, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional free shipping offers will be clearly mentioned on the website when available.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS (where applicable) with tracking details, allowing you to monitor your shipment.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed because the customer is unavailable or provides an incorrect or incomplete address, the order may be returned to us.

Additional shipping charges may apply for re-dispatch, where applicable.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

GAJERA ENTERPRISE is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided during checkout.

8. Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery.

Please include:

Your order number
Clear photographs of the product and packaging
A brief description of the issue

We will review your request and assist you in accordance with our Refund & Return Policy.

9. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframes, unforeseen delays may occasionally occur due to circumstances beyond our control.

We appreciate your patience and will provide updates whenever possible.